Being able to do your own laundry during your stay has always been one of the most important services in most serviced apartment buildings and aparthotels. And this has long been possible digitally via an app and the convenient booking of a washing machine. For example, WeWash, part of the Bosch Group, won the ‘Nest of the Flamingo’ innovation pitch at SO!APART in 2017 with its washing app.
WeWash has now launched the even simpler Scan2Wash feature for those who are only travelling for a short time, are generally app-weary and don't want to register. All the guest has to do is scan a QR code in the apartmenthouse and then book a wash and/or dry anonymously, without GPS access and with allocation to the correct washroom. ‘As before, we notify the guest via their smartphone when the machine is ready, they can pay via a number of payment systems in the anonymous temporary user profile and receive an invoice. And if there are any problems, they can contact us as before,’ report Philip Laukart, Managing Director of WeWash, and Mark König, Head of Sales at WeWash based in Munich. The convenience remains the same. Some hotels also provide a direct link to the digital laundry room in their check-in emails.
App remains valuable for long-stay guests
Scan2Wash has been tested in the Brera Serviced Apartments, or Black F, since May 2024. The feature has been available throughout Germany for the past two months. ‘Our development team has invested a lot of expertise and time to ensure that the QR code, like the app, is based on our proven, consistent ‘guest journey’. This was always our goal,’ says Philip Laukart. ‘We are very proud of the result and have also applied for a patent for the system with a view to a possible new standard.’
Nothing will change for hotels already using WeWash. Guests can scan the new QR code on a poster or use the app as before. The latter is ideal for long-term guests or frequent guests in apartmenthouses, as they only need to register once and enter their billing address once. They can then wash at anytime and anywhere WeWash is used.
Apartmentservice informs guests at each property whether laundry facilities are available. The booking platform apartmentservice.de offers a choice of over 300 partner properties from a wide range of operators.
Book your washing machine, load your laundry and wait at home or elsewhere for the 'ready' message - now you can do it by scan. © WeWash.
The new poster in the laundry room guides you easily through the new scan function. © WeWash